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May 12, 2017

Intercontinental Hotel Group

A luxury landmark set in the heart of a historical precinct, InterContinental® Singapore is the flagship hotel of InterContinental Hotels Group (IHG®) in Singapore, winner of the prestigious DestinAsian Readers’ Choice Awards 2017 and one of the top hotels in Singapore recognized by Condé Nast Traveler’s discerning Readers’ Choice Awards 2017.

Deeply rooted in the arts and cultural districts of Bugis and Bras Basah, the hotel is well-positioned in proximity to established historical enclaves including Arab Street and Kampong Glam.

- Challenges & Goals

With room bookings as its main ROI, Intercontinental Singapore needed an appealing hotel website that fully encompassed the brand and attracted customers to book their stay at Intercontinental Singapore. Furthermore, Intercontinental Singapore wanted to simplify the guest online booking process to only a few clicks. Followeyes used the Drupal framework to develop the hotel website. Inbound traffic was improved with powerful core SEO capabilities, which highly contributed to increasing room bookings. Furthermore, the booking process was simplified for more efficient customer experience. Ultimately, Followeyes was able to increase conversions, as well as improve the brand’s organizational and marketing capabilities.

  • - Digital Strategy

    Report & Analytics & Optimization, Search Engine Optimization & Audit, Social Media Marketing Strategy & Planning.

  • - Customer Experience

    Digital Experience Strategy, Mobile Experience Strategy.

  • Marketing Campaigns

    Creative Campaign & Execution, Media Buying Management, Customer Journey Design, Customer Persona Design, Customer Research & Analysis

- Project Link

Statistics

Results Achieved

Business Revenue incensement 0%
Traffics growth & conversions 0%
Customer Experiences & Satisfactions 0%
Business Expenses reduction 0%
0
Completed Tasks
0
Creative Ideas

Satisfaction

Client's Testimony

Seeking Branding & Awareness
We needed to present ourselves as a more mature company with more in-depth information on the website that could help with sales. So we had a strong partnership with Followeyes Company.
Jason McManus

President of Business Development.

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